Refund policy

Returns

We have a 7-day return policy, which means you have 7 days after receiving your order to request a return.

To be eligible for a return, merchandise must be in the same condition in which it was received, unworn, unused, unwashed, with original tags attached, and in its original packaging. Proof of purchase is required.

To request a return, please contact us at ishq.inspire@gmail.com. Returns must be authorized by ISHQ Inspired LLC before merchandise is sent back. Items returned without prior authorization will not be accepted.

Unless the return is due to an error by ISHQ Inspired LLC or merchandise that arrived defective or damaged, the customer is responsible for return shipping costs. Original shipping charges are non-refundable.

Damages, Defects and Incorrect Items

Please inspect your order promptly upon delivery. If merchandise arrives damaged, defective, or you receive an incorrect item, contact us as soon as possible at ishq.inspire@gmail.com with your order information and photos of the affected merchandise so we can evaluate the issue and make it right.

Non-Returnable Items

Custom, personalized, altered, decorated, special-order, or made-to-order merchandise cannot be returned unless the merchandise is defective or ISHQ Inspired LLC made an error with the order.

Sale, clearance, and final-sale merchandise and gift cards are non-returnable.

Exchanges

We do not process direct exchanges. If a return is approved, you may return the eligible merchandise and place a new order for the desired merchandise.

Refunds

Once an authorized return is received and inspected, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method. Please allow additional time for your bank or credit card company to process and post the refund.

Cancellations

Orders cannot be canceled once submitted. Please review your order carefully before completing checkout.

For questions regarding returns, please contact us at ishq.inspire@gmail.com.